Facility Access

Setup

On the first day of your activity / program, you will receive an email from our partner Avigilon Alta titled “Unlock doors at Côte Saint-Luc”

• First, download the Open application
• Once the Open application is fully downloaded, return to your emails and tap “Set up on Phone”.

To unlock entries using the app

• Enable Bluetooth on your device and allow Avigilon Alta Open to use Bluetooth.
• Set location permission to authorized Always.
  • Why does the Avigilon Alta Open app need to know my location?

You can open the app to wave/touch at the door.

To unlock entries without opening the app

• Enable Bluetooth on your device and allow Avigilon Alta Open to use Bluetooth.
• Set location permission to Always.
  • Why does the Avigilon Alta Open app need to know my location?
• Allow Avigilon Alta Open to use Motion & Fitness Activity (Allow background battery usage on Android).
  • Motion & Fitness Activity will put the app on standby when not in use to preserve battery. When testing unlock capability make sure the phone is NOT inactive. Move it around before you attempt to test Wave to Unlock.
• You can wave to unlock without opening the Avigilon Alta Open app.